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Add AI to Your Product

Ship an AI feature your customers trust and your team can maintain

You have a live product and a real use case, and you need the feature to work reliably rather than demo well.

What we deliver

  • AI feature deployed behind a feature flag in your product
  • Evaluation set, scoring harness and baseline results you own
  • Model gateway with provider fallback, caching and budget controls
  • Guardrail layer with output validation and refusal handling
  • Cost, latency and quality telemetry with alert thresholds
  • Data flow documentation for security and legal review

Common challenges

What tends to go wrong

These are the failure patterns we see most often in this situation — and what our approach is designed to avoid.

  • The demo does not survive contact with users

    Real inputs are messier than test inputs. Without validation and fallbacks, quality drops the moment the feature reaches people who were not in the room when it was built.

  • No way to tell whether a change helped

    Prompt tweaks get shipped on vibes because there is no test set. Quality then moves unpredictably in both directions.

  • Costs that scale worse than revenue

    Per-request spend that looks trivial in testing becomes a line item nobody forecast once the feature is used at volume.

  • Security and legal cannot approve what they cannot see

    Unclear data flows and retention terms stall a feature that is otherwise ready to ship.

Recommended approach

How we would run it

  • Start with the evaluation set

    Before any prompt work, we build a representative set of inputs with expected outputs. Quality becomes a number, and every change is measured against it.

  • Build inside your codebase

    The feature lives in your repository, follows your patterns and ships through your existing release process. No parallel system to integrate later.

  • Guardrails before rollout

    Schema-validated outputs, input filtering, tool allow-lists, human approval for irreversible actions, and a documented fallback when the model is unavailable.

  • Cost and quality on one dashboard

    Per-feature spend, latency and quality scores are visible together, with budget alerts, so nobody is surprised by the invoice or the regression.

Deliverables

What you receive

  • AI feature deployed behind a feature flag in your product
  • Evaluation set, scoring harness and baseline results you own
  • Model gateway with provider fallback, caching and budget controls
  • Guardrail layer with output validation and refusal handling
  • Cost, latency and quality telemetry with alert thresholds
  • Data flow documentation for security and legal review
  • Runbook and enablement session for your engineers

AI feature architecture inside an existing product

A thin gateway isolates model providers from your application, so evaluation, caching, cost control and fallback all have one place to live.

  1. Product surfaceFeature in your existing UI, flag-controlled
  2. AI gatewayRouting, caching, budgets, provider fallback
  3. RetrievalPermission-aware index over your content
  4. GuardrailsSchema validation, filtering, approvals
  5. EvaluationOffline scoring plus live feedback capture
  6. TelemetryCost, latency and quality per feature

Delivery roadmap

The sequence of work

  1. Step 1 — Use case definition

    Pick one feature, define what good output looks like, and agree the quality bar for release.

  2. Step 2 — Evaluation baseline

    Assemble the test set, score a naive implementation, and establish the number to beat.

  3. Step 3 — Build and iterate

    Retrieval, prompting and validation improved against the evaluation set, not against impressions.

  4. Step 4 — Production hardening

    Gateway, guardrails, caching, rate limits, telemetry and the documented fallback path.

  5. Step 5 — Staged rollout

    Internal users, then a customer cohort, then general availability — with quality and cost watched at each gate.

Indicative timeline

Roughly how long this takes

Indicative only. Timings assume reasonable availability for decisions and access to the systems involved — we confirm a specific plan after discovery.

Indicative timeline for Add AI to Your Product, with a note on what affects each phase
PhaseIndicative durationWhat affects it
Definition and evaluation setupAbout 1–2 weeksDepends on data access and how clear the quality bar is
Build and iterationTypically 4–8 weeksVaries with retrieval complexity and integration surface
Hardening and rolloutAbout 2–3 weeksIncludes staged release and monitoring

Engagement model

How this work is usually structured

Fixed-scope project for a first feature, or team extension when your engineers are building alongside us.

Compare engagement models

Questions

Add AI to Your Product — questions we are asked

Not unless you choose it. Major providers offer configurations that exclude API data from training, and we set those explicitly and document them. Where requirements are stricter, we can run open-weight models inside your own infrastructure.

Add AI to Your Product

Book a consultation

Thirty minutes with an engineer who has done this before. You leave with an approach, whether or not you engage us.

Prefer email? contact@xalicon.co