Talk to an engineer, not a sales team

Within one business day, from a person rather than an autoresponder. If we are not the right fit for what you describe, we will say so in that reply instead of booking a call to find out.

An engineer or delivery lead who would be involved in the work. We do not run discovery calls with people who then hand you to a different team.

No. A clear description of the outcome you want and the constraints you are working within is more useful than a specification. If a brief exists we are happy to read it.

Yes. We sign mutual NDAs before detailed technical discussions and can work from your template or provide ours.